Product5 min read25 April 2026

Trade Confidence Score™ Explained: How VyaparSethu Rates Every Supplier and Buyer

The Trade Confidence Score is a 0–100 rating that tells you exactly how reliable a trading partner is — before you do business with them. Here's the formula, what each component means, and how to improve yours.

VyaparSethu's Trade Confidence Score™ is computed for every buyer and supplier on the platform — daily at 2 AM IST. It's the single number that answers: "Can I trust this trading partner?"

The formula:

| Component | Weight | What it measures |
|-----------|--------|-----------------|
| Payment History | 30% | How consistently payments are made on time |
| On-time Delivery | 20% | Percentage of orders delivered by committed date |
| Response Speed | 15% | How fast quotes and messages are replied to |
| Repeat Orders | 15% | Whether buyers come back, whether suppliers retain buyers |
| Dispute Rate | 10% | Percentage of transactions that resulted in disputes |
| Verification Strength | 10% | Udyam, GST, bank, address — all verified = higher score |

Get Product Supplier Quotes

Post your Requirement free — verified suppliers respond with competitive quotes within 24 hours. Every deal is covered by Protected Payment (escrow).

Score bands: - 85–100: Excellent — can extend 30-day credit safely - 70–84: Good — standard terms appropriate - 50–69: Caution — start with Protected Payment - Below 50: High risk — investigate before transacting

How to improve your score: 1. Complete GST and Udyam verification (immediate +10 points on verification strength) 2. Reply to Quotation requests within 4 hours (improves Response Speed weekly) 3. Deliver on committed dates — even one late delivery drops On-time Delivery for 90 days 4. Resolve disputes through Business Conversations before they escalate — disputes stay on record for 180 days

Why it's computed daily, not real-time: Real-time score updates can be gamed (e.g., mass-replying to queries to spike response speed). Daily computation at 2 AM IST uses a rolling 90-day window — meaningful patterns, not noise.

Post your Requirement in 90 seconds

Voice, video, or text. Verified Suppliers quote within 24 hours. Protected Payment ensures funds release only on delivery.